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FAQ

• Water is Leaking on my Furnace

  Water falling on to the furnace can harm your heating unit by affecting the control boards and other components enclosed in the furnace. There can be many causes to the water overflow, but the most common cases in the summer is the ice build up inside the evaporator coil due to low refrigerant level. Water build up can also be due to the evaporator coil having a crack on the base, if this is the case contact us by booking an appointment or call us today to have a technician come have a look at your unit and repair this issue before it causes excessive damage.  

• Furnace is blowing cold air in Winter?

  This can be due to Ignition lockout, sometimes could be resolved by resetting the power  and if this does not resolve the issue you should contact a certified gas technician from A-Plus Quality to get this problem resolved!

• Why should I maintain my Furnace or AC?

  An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

• How do I know what size unit I need?

  If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty

   

• Most common Boiler Issues

  - Boiler fails to ignite
  - Low pressure
  - Strange Noises
  - Boiler is not responding to the thermostat
  - Cold Radiators
  - Boiler leaking or dripping
  - Boiler cycling very fast
  - Available Hot water but No Heat

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