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FAQ

• Why is there ice building up on the copper pipes?

  There can be many reasons why the refrigerant pipes are freezing up but the most common issue is low refrigerant levels. If your AC unit has ice buildup turn off the unit for at least 4 hours and call us at 416-410-0337

• What is a heat pump?

  Heat pumps use electricity to move heat from a cool space to a warm space, making the cool space cooler and the warm space warmer. During the heating season, heat pumps move heat from the cool outdoors into your warm house and during the cooling season, heat pumps move heat from your cool house into the warm outdoors. Because they move heat rather than generate heat, heat pumps can provide equivalent space conditioning at as little as one quarter of the cost of operating conventional heating or cooling appliances.

• How do I know what size unit I need?

  If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty

   

• Why should I maintain my Furnace or AC?

  An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

• What are mini-split advantages?

  Just as the name implies, a “mini-split” system is a “split system” however available in smaller capacities, for single room to whole house conditioning. Mini-split systems may range from as small as 9,000 BTUh per hour, comparable to say, a small window AC unit, for individual room use, up to 4 and 5 ton capacities for “Room By Room” (also known as “Zoning”) and whole house conditioning. With near universal design, mini-splits are “heat pumps” which provide both heating and cooling for a home. Here are key advantages when compared to traditional split systems:

  Efficiency- Mini-splits are highly engineered systems which offer attractive operating efficiencies, in many instances, eligible for utility company rebates.
  Heat Pump- Most mini-split systems are heat pumps, providing year-round comfort.
  Solar friendly- Due to very low power requirements, mini-splits are an ideal complement to “Net Zero Energy” homes, or any home using renewable power.
  Carbon footprint- Mini-splits are 100% electric, with zero operating emissions of any type.
  Zoning- Most mini-split manufacturers offer systems capable of room-by-room “zoning”, to account for peak demands of a room based upon construction type, exposure orientation and usage.
  Variable capacity- Mini-splits are typically DC inverter driven. That is, a variable speed compressor which modulates in proportion to instantaneous demand. Most conventional split systems, by comparison, operate with an ON-OFF strategy. (Would you use an ON-OFF switch as the accelerator in your vehicle?)
  Location, Location, Location!- Mini-split outdoor units are compact; they can be located far away from noise-sensitive areas, such as bedrooms and home offices. Mini-split indoor units have the ability to be installed where conventional systems cannot.
  They’re perfect for additions and remodels where access to current HVAC system is difficult to access.
  Modern mini-split systems are remarkably quiet; in fact, many times their operation is unnoticed by the end user.

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