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A Plus Quality Inc.

A Plus Quality Inc. Privacy Policy

At A Plus Quality Inc., accessible from https://a-plusquality.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by A Plus Quality Inc. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in A Plus Quality Inc.. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

A Plus Quality Inc. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, A Plus Quality Inc. uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of A Plus Quality Inc..

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on A Plus Quality Inc., which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that A Plus Quality Inc. has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

A Plus Quality Inc.'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

A Plus Quality Inc.

Client Testimonials

  • I don't usually leave reviews. I was enthusiastic to leave one for A Plus Quality Inc. It's a shame that other companies don't exist like Shaq and his team. They are genuinely the good ol' fashioned group that take care and service your needs from end to end. I'd be happy to recommend them to family, friends and collegues. Thank you and Happy Holidays! - Anthony

    Exclusively Audi
    a month ago
  • Overall very happy with service and installation. Pricing was reasonable and the technician was very quick and completed the job sooner than expected. Good first experience with this company.

    Nick Robins
    3 months ago
  • My furnace stopped working on the coldest day of the year! I called them and they had a guy at my door within two hours. Overall a great experience with very professional service . As a new homeowner they were amazing at providing some good advice on how to maintain my unit, filter etc things I didn’t really know and also other tips throughout the house .

    Chris Bone
    a year ago
  • ''A Plus Quality Inc/Heating and Cooling Services'' bailed me out of a difficult situation. My furnace quit with -18C° temperatures at 8pm on a Saturday. We had an infant at home and the house was cooling dramatically. By 10pm one of their technicians, Jack arrived and was able to show me how dangerous my situation really was. By 10am Sunday morning another technician, Dave began the installation of a new furnace. Shortly after, Jack joined in. Each gentleman was friendly, informative and answered all subsequent questions. Thank you for going above and beyond. Would highly recommend both technicians and the company they represent.

    Michael Mandal
    a year ago
  • Today I had an unfortunate issue with my furnace resulting in a full replacement. At this point I was worried I would be without heat in the beginning of winter and started to prepare myself for the worse case scenario. I decided to call A Plus Quality Inc who I have been dealing with for a while in hopes that they would be able to bail me out of this jam, and that's exactly what they did. Within 5 hours they had 2 men at my home disassembling my old furnace and replacing it with a new one. I would've never thought I could've had this issue resolved in 1 day, let alone hours. The level of professionalism and customer service I received today was far more than I could've ever imagined. I have nothing but good things to say and would definitely recommend this company to anyone. Thanks again for all your help.

    Ray
    a year ago

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FAQ

  • What is a mini-split?

    By definition, and simply put, a “Split System” is a heating and air conditioning system which has two main components, the indoor unit and outdoor unit. In short, the indoor unit absorbs heat energy in the cooling mode, and the outdoor unit rejects the very heat absorbed by the indoor unit. And the cycle is repeated until the set temperature is met. Although the indoor and outdoor units are located in physically different, hence “split” locations, they are connected and operate as, one system; continuously circulating refrigerant liquid and vapor by means of interconnecting, dehydrated copper refrigerant lines, commonly referred to as a “Line Set”.

  • Most common Boiler Issues

    - Boiler fails to ignite
    - Low pressure
    - Strange Noises
    - Boiler is not responding to the thermostat
    - Cold Radiators
    - Boiler leaking or dripping
    - Boiler cycling very fast
    - Available Hot water but No Heat

  • Why should I maintain my Furnace or AC?

    An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

  • What is a heat pump?

    Heat pumps use electricity to move heat from a cool space to a warm space, making the cool space cooler and the warm space warmer. During the heating season, heat pumps move heat from the cool outdoors into your warm house and during the cooling season, heat pumps move heat from your cool house into the warm outdoors. Because they move heat rather than generate heat, heat pumps can provide equivalent space conditioning at as little as one quarter of the cost of operating conventional heating or cooling appliances.

  • How do I know what size unit I need?
    If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty
     

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